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  •        How do you skip the Start Page on MediaImpression and go directly to the program?
  • Once you load the program, on the bottom left corner of the screen, Click on the box "Skip this page when you launch the program". This will enable the function to skip the Start Page and go directly to the program.
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  •        How do I organize my files in MediaImpression using tags?
  • MediaImpression's powerful media browser will automatically separate your media files based on tags attached to each media file. To enable tag view, click "Tags" icon to enable it. In the Tags view, select to display the files with specific tags in the active folder.
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  •        How do I set a tag for a file?
  • To set the tag for a file, select it in the Display Area. Click the "Attach Tags" button, or right-click and select a tag from the Attach Tags sub-menu, or even drag selected files to a tag or drag a tag to selected files.
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  •        Can I attach multiple tags to one file?
  • Yes, MediaImpression allows the user to set multiple tags to any media file.
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  •        How do I make my own tags in MediaImpression?
  • To make your own tag, click the Options icon or right-click within the Tags view. You can also press "Insert" key on your keyboard while in the Tags view on the left side of your browser pane.
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  •        How do I change a tag icon in MediaImpression?
  • Right-click on the tag or click the Options icon and choose "Change Icon". You can select from list of existing default icons or use your own photo.
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  •        Some tag categories in MediaImpression cannot be changed or deleted, why?
  • Media Impression comes with default tag categories such as Events, Holidays, People, Photography, Places and Seasons, which cannot be deleted or renamed. However any existing tag under these categories can be modified.
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  •        How does Calendars view work in MediaImpression?
  • The Calendar view uses the file's created date (shot time for EXIF images) to organize your media files. In the Calendars view, select a year, a month, or a day to view all media files that were created or last modified on a given date.
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  •        What does EXIF stand for?
  • EXIF stands for Exchangeable Image File Format and contains information about the image file, camera, and camera settings used when the photo was taken.
  • *Note: The actual information available will vary according to your camera settings.
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  •        What is Geotag in MediaImpression?
  • Geotagging in MediaImpression means that you can add latitude and longitude coordinates to an image. Meaning its particular location where you took the image.
  • *Note: You need to install Google Earth to enable this feature.
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  •        How do I add/remove action buttons on the Start Page?
  • You can choose which actions to list on the Start Page. By customizing action buttons, you can choose to show or hide each button on the Start Page and you can set the order of the available actions.
  • Right-click any action icon on the Start Page to display the following options:
  • Move to the End
  • Move the action to the bottom of the list.
  • Remove from the List
  • Remove the current action from the Start Page.
  • Configure Start Page
  • Launch the Configure Start Page dialog box. Place a checkmark in front of the actions you want to display on the Start Page. To move an action up or down in the list, select it, and then click the Down/Up button to the right of that action.
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  •        How do I add/remove action buttons below the Media Browser?
  • You can customize the actions to be displayed below the Media Browser. The available Actions differ depending on the category of media file selected in the Media Browser.
    By customizing action buttons, you can choose to show or hide each button on the browser and you can set the order of the available actions.
    You can click and drag any action icon onto another one to regroup them. Right-click any action icon below the Media Browser to display the following options:
  • Delete from Action Bar
  • Remove the current action from the Action Bar.
  • Edit Action
  • Set the group name and icon for the current action.
  • Configure Action
  • Place a checkmark in front of the actions you want to display below the Media Browser.
  • Restore to Default
  • Restore the action icons to the default order and availability.
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  •        How do I view photos in the full screen mode with MediaImpression?
  • If you wish to view your photos in full screen mode using the Media Browser, you must first double-click on the photo thumbnail to open Media Impression Photo Viewer.
    Press the "F" key on your keyboard or use the "full screen" button in upper-right corner to toggle to full screen. To exit full screen mode, press ESC key on your keyboard or use the "Exit Full Screen" button in bottom-right corner to toggle off the full screen mode.
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  •        How do I add audio to my photos in MediaImpression?
  • MediaImpression allows users to attach audio commentary to a photo file. To do so, right-click on photo file thumbnail and select "Exif Audio Control", then select "Attach Audio" or "Record New Audio".
    *Note: Only JPG files allow audio attachment and only WAV files can be attached.
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  •        How do I upload files to my YouTube account?
  • Select the video files you want to upload in the Display Area and click Upload to Facebook.
    If this is the first time you are uploading files, you will be prompted to authorize MediaImpression to upload files to your YouTube account. YouTube requires this authorization for security purposes. Follow the onscreen instructions for authorization.
    *Note: Please be aware that you must already have a YouTube account in order to use this feature. If you do not have one yet, go to www.youtube.com to register.
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  •        How do I upload files to my Facebook account?
  • 1. Select the image files you want to upload in the Display Area and click “Upload to Facebook”.
    2. Click “Sign In” to login into your Facebook account in the pop-up web browser. If this is your first time using the Upload to Facebook module, you need to click “Allow” to give ArcSoft MediaImpression the permission to connect to your account and upload files for you. Then, you can close your web browser and click “Continue” to proceed to the following steps.
    3. Selected image files are displayed on the left side of the dialog box. Select each photo and enter its title, album, and tags. You can create a new album by clicking the Create Album icon.
    4. Click “Upload” to upload the files to your Facebook account.
    *Note: Please be aware that you must already have a Facebook account in order to use this feature. If you do not have one yet, go to www.facebook.com to register.
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  •        How do I upload files to my Flickr account?
  • 1. Select the image files you want to upload in the Display Area and click “Upload to Flickr”.
    2. Click “Sign In” to login into your Flickr account in the pop-up web browser. If this is your first time using the Upload to Flickr module, you need to click “Allow” to give ArcSoft MediaImpression the permission to connect to your account and upload files for you. Then, you can close your web browser and click “Continue” to proceed to the following steps.
    3. Selected image files are displayed on the left side of the dialog box. Select each photo and enter its title, album, and tags. You can create a new album by clicking the Create Album icon. Also, you can set each file to be "Private" or "Public" by selecting relevant options below "Who can see this photo?"
    4. Click “Upload” to upload the files to your Flickr account.
    * Note: Please be aware that you must already have a Flickr account in order to use this feature. If you do not have one yet, go to www.flickr.com to register.
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  •        Why do my pictures (videos, musics) open in MediaImpression when I double click on them?
  • During the installation of MediaImpression, you need to set the associated file formats. The checked file formats will be open in the MediaImpression Photo Viewer or the MediaImpression Media Player.
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  •        How can I upgrade to MediaImpression 2.0?
  • Click the “Extras” button on the top right-hand corner of the program's main window and choose "Options...". Select the "Always connect to the Internet to check for available upgrades." option in General options. When you open MediaImpression next time, it will automatically prompt you to download if there is a new version available. Follow the onscreen instructions to install the update.
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  •        After upgrading to MediaImpression 2.0, when I try to use some of the actions, why do I have to "activate"?
  • Some new features have been added to MediaImpression 2.0. Those actions are trials and you need to pay for them after the trial period expires.
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  •        How can I adjust the screen size of MediaImpression?
  • You can change the screen size through ArcSoft Connect. Please select "ArcSoft Products UI Settings" from the ArcSoft Connect menu, drag the slider to adjust the UI resolution in the Text Size section.
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  •        Can I run MediaImpression in a different language?
  • Yes. Just select "ArcSoft Products UI Settings" from the ArcSoft Connect menu, select a favorite language in the Language Preference section.
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  •        Why am I missing some of the action options such as Make Movie and Video Email?
  • Please check if you are running the Full version. Some OEM software is a Light version which only contains a few Actions.
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  •        MediaImpression cannot open the videos I took using my digital camera. It shows a red "X" in the Preview Area.
  • It is possible that the program is not installed properly. Try to delete the application data and restart your MediaImpression. Windows XP: C:\Documents and Settings\"user name"\Application Data\ArcSoft Windows Vista: C:\Users\"user name"\AppData\Roaming\ArcSoft
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  •        Why can't I add my iTunes music to the slide show?
  • MediaImpression only supports background music in MP3, WMA and WAV formats in "Make SlideShow". iTunes music (.M4P) are not supported.
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  •        When I try to burn my movie to a DVD/VCD, I can't see my device in the "Device" drop-down list.
  • Please make sure your DVD/VCD burner is working properly and the device driver is up to date. Please also check if you have installed an early version of DVD SlideShow or ShowBiz DVD. If so, uninstall them from your computer as there could be a conflict with MediaImpression.
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  •        When previewing video clips in "Make Movie", the audio does not sync with the video.
  • Video clips from some cameras are HD videos. Decoding HD videos will consume high CPU usage. The sync problem during preview should be caused by the high CPU utilization on your system. However, it will not affect the final output video.
    Check if your computer meets the system requirements for HD video playback and editing:
    • 1024 x 768 pixels, 32-bit color monitor or higher
    • Intel® Core™ 2 Duo CPU E6300 processor (or above), AMD Athlon 64 X2 3800+ (or above) recommended
    • 2GB DDR2 or above recommended for editing HD videos
    • 256 MB Graphics Card or above is recommended
    • The minimum requirement is one of the following video cards with DX-VA (video card hardware acceleration) enabled:
       - AMD(ATI) Radeon™ HD 2400 PRO or above
       - nVidia Geforce 7300 or above
    • Recommended:
       - AMD(ATI) Radeon™ HD 2600 XT or above
       - nVidia Geforce 8500GT or above
    * It is important to make sure that your video card driver is up to date.
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